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Dynamics 365 Sales

Dynamics 365 Sales empowers sales teams to build stronger customer relationships, take action based on insights, and close deals faster.

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Functions Dynamics 365 Sales

Visual analytics

Customer 360

Business process flow chart

Timeline of actions

A simplified process from customer contact to invoice payment

Sales data is available anywhere and on any device.

Offers Dynamics 365 Sales

Here are the various Dynamics 365 Sales offers for any business needs:

Sales Premium

Ideal for businesses looking for a sales automation solution and AI-powered analytics based on conversation analytics, relationship analytics, and more.

Sales Enterprise

Suitable for businesses that need a sales automation solution with contextual analytics and advanced customization options.

Relationship Sales

For businesses that need to connect sales records to LinkedIn to improve business processes using data about people, organizations, and relationships.

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Sales Professional

Suitable for businesses that require a sales automation solution.

Dynamics 365 Sales Integrations

Integrate Dynamics 365 Sales with other apps your sales team uses to improve salesperson productivity and customer collaboration. For example, you can integrate Dynamics 365 Sales with Microsoft Teams.

The Dynamics 365 and Microsoft Teams integration accelerates workflow by allowing anyone in your organization to view and collaborate on Dynamics 365 records within your workflow using Teams—at no additional cost.

Using Teams integration, you can invite anyone in your organization to view and collaborate on customer records directly in a Teams chat or channel. You can also make and receive calls in Dynamics 365 and work more efficiently. As a salesperson, you can share details about sales opportunities, customer history, and more. As a customer service representative, you can share customer case records, troubleshooting steps, and track follow-up tasks.

Teams can be integrated with Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation.